Project description
The project is about understanding the pain points around the Admin Console from admins’ perspective and proposing design solutions around it.
Design/research methods
User interviews
Shadowing
User journey analysis
Design/research tools
Google suite
Figma
Miroboard
Design/research process
Kick-off workshop with stakeholders
Project planning
Review existing research insights (e.g. data digging)
Interview users
Shadowing
Problem & opportunity mapping
Requirement prioritization
Design & Research roadmap
Blurred research outcomes (confidential)
Research outcomes
Based on the outcomes of the discovery, a design/research roadmap is successfully created and shared with the stakeholders.
The research documents are confidential, thus no further details can be displayed here.