
Video Call Flow Validation
Journey Design/ UX Design/ User Research
Project description
The project is about validating a new video call flow and ensuring that it works smoothly for both coaches and users.
Design/research methods
User interviews
User journey analysis
Usability testing
Design/research tools
Google suite
Figma
Miroboard
Design/research process
Review the video call flow design
Create testing plans
Interview coaches
User tests and interviews
User journey analysis
Design iteration
Final design concept
Final UI design

Blurred design prototypes (confidential)
Design outcomes
The new video call flow is successfully validated, iterated, and implemented.
The design documents are confidential, thus no further details can be displayed here.